Agent&Co Apps (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application (the “Application”). Please read this policy carefully.
- Information We Collect
To provide and improve our services, our Application collects several types of data:
- A. General Personal Data: Information you provide to us directly, such as your name, email address, and phone number.
- B. Technical Data: Information that is automatically collected when you use the Application, such as your IP address, device type, and usage data (e.g., features accessed and access times).
- C. Sensitive Personal Data: To provide certain functionality, we may need to collect sensitive data. This category includes, but is not limited to:
- Personal Financial Data: Such as the bank account holder’s name, bank name, and bank account number, which is required when you use features involving financial transactions (for example, the e-Kasbon feature).
The collection of Sensitive Personal Data only occurs when strictly necessary for the functionality of a feature you choose to use.
- How We Use Your Data
We use your data for various legitimate purposes, including:
- To Operate the Application: To run, maintain, and manage your account and our services.
- To Provide Specific Features: To use relevant data to deliver the functionality you request. For example, your financial data is used exclusively to process and disburse funds when you use the e-Kasbon feature.
- To Improve Our Services: For analytics, research, and the development of new features.
- For Security Purposes: To monitor and prevent fraudulent activity and to protect the security of our Application and users.
- To Communicate with You: To send notifications, updates, or administrative information related to our services.
- Legal Basis for Processing Data
Our legal basis for processing your personal data includes:
- Performance of a Contract: We process your data to provide the services you have requested and to fulfill our obligations under our terms of use.
- Consent: For certain activities, we will rely on your consent. Specifically, for the collection and processing of Sensitive Personal Data (such as financial details for the e-Kasbon feature), we will always obtain your explicit consent before you use the relevant feature.
- Legal Obligation: We may process your data to comply with applicable legal obligations, for instance, related to financial record-keeping.
- Data Sharing with Third Parties
We do not sell or rent your personal data. We only share your data under the following limited conditions:
- With trusted service providers (such as analytics or cloud storage providers) who assist us in operating the Application and are bound by confidentiality obligations.
- To facilitate Application functionality. For instance, to disburse funds through the e-Kasbon feature, we must share your necessary financial data with our banking and payment partners.
- Data Security
We implement reasonable administrative, technical, and physical security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We apply heightened security protocols to safeguard Sensitive Personal Data.
- Data Retention
We will retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law (for example, financial record-keeping regulations related to transactions on features like e-Kasbon).
- Your Rights
You have the right to access, correct, update, or request the deletion of your personal data. You can submit requests through our official contact channels provided on our website or within the Application.
- Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the Application and updating the “Last Updated” date.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@gad.co.id & +62 21 5099 5500